Guardsman Protection Plan

5 year insurance coverage for your new furniture

 

Guardsman has been providing excellence in furniture care since 1915, offering services and products specialising in the protection, care and repair of your fabric and leather furniture. We offer peace of mind against everyday accidents, such as spilt food or drink, so you can relax and enjoy your new furniture.

 

 

 

What is a Guardsman Protection plan?

A Guardsman Protection Plan is furniture insurance. It covers your new furniture against accidental stains and damage for five years.

During this time you can file as many claims as necessary. There is no excess and you are covered for new parts, labour and replacement items up to the indemnity value of your plan. The indemnity value is the price you originally paid for your sofa.

 

How does it work?

  • If you have an accident you can make a claim by downloading a claim form and sending it back to us completed in full. Alternatively, you can call our customer service team on 900816061 (Spain), or 070 770 92 88 (Netherlands).
  • If you have a stain, we may send you a bottle of our specially formulated stain remover.
  • If the stain remover does not work, or if you are claiming for a different type of damage, we will send an expert repair technician to your home.
  • If a repair isn’t possible, don’t worry! We’ll either replace the part or the individual item of furniture. If your original model is unavailable we’ll ask you to reselect something similar.

 

What is not covered by my plan?

X General cleaning, wear and tear, gradually occurring stains or soiling, colour change, damage caused by animal chewing.

Accidental Stains

  • Spilt food and drink such as curry, pizza, red wine or coffee
  • Human and animal body fluids such as blood or vomit
  • Ink such as biro, felt tip or permanent marker
  • Unidentifiable stains such as a stain appearing after a party
  • Paint
  • Make-up and toiletries
  • Dye rubbing off (for example, from jeans or newspaper), but not as a result of gradual build-up
  • Oil-based stains such as grease or tar, but not as a result of gradual build up
  • Adhesives and glues
  • Bleaches
  • Acidic liquids such as vinegar and lemon juice

Accidental Damage

  • Tears and rips cause by, for example, keys and belt buckles
  • Scuffs and scratches to the fabric
  • Burns
  • Pulled threads
  • One-off pet scratches